Frequently Asked Questions
Curious about Restful Rootz or how our melatonin-free sleep gummies work? You’re in the right place. We’ve answered the most common questions to help you feel confident about better sleep—naturally.
About Restful Rootz
What is Restful Rootz?
Restful Rootz is all about helping you rest deeply and naturally. We’re a brand focused on simple, effective sleep solutions through carefully selected ingredients that support healthy sleep and relaxation.
How do Restful Rootz products work?
We use a thoughtfully crafted formula with natural ingredients to support your body’s natural ability to relax and ease into sleep. No gimmicks—just ingredients that work with your body’s rhythms.
How do I know NightRoot will work for me?
We use scientifically-backed ingredients at effective dosages shown to support natural sleep. While results vary, our customers consistently report improved sleep. That’s why we offer a 30-day guarantee—if you don’t sleep better, we’ll refund you.
Do you use melatonin in your products?
Nope. We don’t use melatonin and never will. Our formula helps you sleep without hormone disruption.
Are your ingredients natural?
Yes! All ingredients are natural and sourced in the USA—no artificial fillers or additives.
Are Restful Rootz products habit-forming?
Not at all. Our products support your body’s natural sleep process without creating dependency.
Using Restful Rootz
How do I use your products?
It’s simple—just take 1 gummy about 10–30 minutes before bed and let the calming ingredients do their thing.
Will I feel groggy the next morning?
No grogginess here. Our formula helps you wake up feeling rested and refreshed.
Can I take your products with other supplements or medications?
We always recommend checking with your doctor if you’re taking medications or other supplements.
Our Standards & Quality
At Restful Rootz, we’re committed to providing the highest-quality sleep support. Here’s what you can count on:
- GMP Certified: Manufactured in a GMP-certified facility for safety and consistency.
- Third-Party Lab Tested: Every batch is tested for purity and potency.
- Cruelty-Free & Vegan: No animal testing or ingredients.
- Gluten-Free: Safe for those with sensitivities or celiac disease.
- Made in the USA: Proudly crafted and shipped from Myrtle Beach, SC.
Shipping & Orders
Where do you ship?
We currently ship within the U.S. only—but stay tuned, we’re expanding soon!
Where do you ship from?
All orders ship from our Fulfillment Studio in Myrtle Beach, SC for fast, reliable delivery.
How long does shipping take?
Orders ship within 1 business day. Standard delivery takes 3–5 business days. You’ll receive tracking as soon as it’s on the way.
Can I get my products faster?
Yes—select UPS 2-Day Air at checkout for faster delivery.
What if my order is damaged or lost?
No worries. Just email us at contact@restfulrootz.com with your order number and a photo if possible—we’ll make it right.
Returns & Refunds
What if I don’t love NightRoot?
If you don’t see results within 7–14 days, just contact us within 30 days of your first order and we’ll issue a full refund. Our 30-day Sleep Better Guarantee makes trying NightRoot risk-free.
Returns for unopened items are accepted within 15 days of delivery. For safety reasons, opened bottles can’t be returned.
Other Questions
Can I use Restful Rootz while pregnant or nursing?
Please consult your healthcare provider before using any supplements during pregnancy or nursing.
Calm Credit Rewards
What is Calm Credit?
Calm Credit is our way of saying thank you for sharing your sleep journey. You’ll earn store credit just for leaving a review after your purchase — no complicated rules, just rewards for your feedback!
How much can I earn?
- $5 – Written review
- $8 – Written review + photo
- $10 – Written review + video
How do I leave a review?
Head to our NightRoot product page and scroll down to the reviews section. Click "Write a Review" and submit your feedback.
How and when do I get the Calm Credit?
We manually apply your Calm Credit to your account within 48 hours of your review. Just use the same email you ordered with and we’ll take care of the rest!
What if I already left a review?
No problem! Just reply to one of our emails or message us directly — we’ll make sure you get your Calm Credit added retroactively.
Do you have a referral program?
We sure do! When you refer a friend to Restful Rootz, they’ll get 30% off their first order — and once they check out, you’ll receive $15 in Calm Credit as a thank-you.
It’s easy to start: just log into your account and click the Rewards widget in the lower-right corner of your screen, or tap the Referral popup.
How can I contact you?
You can reach us anytime:
- Live Chat: Use the icon on our website for real-time help
- Email: contact@restfulrootz.com
- Social Media: Message us on Facebook or Instagram
- Contact Form: Visit our Contact Us page
What is your mailing address?
Restful Rootz
1229 38th Ave N #185
Myrtle Beach, SC 29577